What teleconferencing app is best for online counselling?
There are many conferencing software providers on the internet. Each serve a specific market and clientele. The two main ones are Microsoft Teams and Zoom.
We may also use other teleconferencing solutions from time to time.
Teams or Zoom
To support the security of your personal information this practice suggests the use of Teams. Why Teams? According to the Royal Australian College of General Practitioners there is currently no evidence to suggest that Skype, that has now been replaced by Microsoft Teams is unsuitable for clinical use (RACGP Telehealth video consultations guide, accessed 14 April 2020).
In general terms, Teams is best for individuals and small organisations. Teams also have Teams for business that provides professional online meeting solutions for larger businesses and enterprises. Zoom provides an alternative to Teams. The choice is yours, Teams or Zoom.
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Untying the knots that bind us